Hard reset

📱 How to restart the app on your device:

iOS: Double-click the home button or swipe up from the bottom (depending on your device) to open the app switcher. Swipe up on the app to close it, then reopen it from the home screen.

Android: Tap the square button or swipe up from the bottom to open the app switcher. Swipe away the app, then reopen it from the app list.

🚨 If you’re experiencing issues with an older version of the app, restart twice to force an update. (An internet connection is required.)

1. Ensure the latest version is downloaded from the App Store / Google Play.

2. Open the StoreSprint app and restart it.

3. Wait 30 seconds while inside the app.

4. Restart again.

If it still doesn’t work, our support team is always here to help! 😊